Frequently Asked Questions

Is eLobe a telesales agency?
No. We don’t sell clients solutions or services. We introduce your offering and determine the level of interest and need. Where appropriate, we schedule a face-to-face meeting. Our costing structure and level of service separates us from the vast majority of telemarketing operations.

How can you communicate highly technical software and services in this way?
Ultimately strategic decision makers don’t buy technology. They buy solutions to real business challenges that they believe will render their organization more efficient and competitive. We engage them on this level, with enough technical understanding to establish credibility and achieve our objective. Deeper technical questions suggest opportunities and constitute a strong buying signal.

What differentiates you from your competitors?
Firstly, our costing structure – we are 100% results driven with no set-up fees or hidden costs. Secondly, all contact with prospects on behalf of our clients is made by a dedicated eLobe Director, who is also responsible for the ongoing management of the campaign. This provides the client with a single point of liaison, resulting in a well-managed partnership. All personnel are also eLobe shareholders, ensuring a consistently high level of service and dedication. Taken together, we believe the above makes our value offering refreshing & unique in the market place.

How much business have your clients closed?
For strategic reasons, clients do not disclose the monetary value of business closed from appointments scheduled by us. However, we know that a significant percentage of meetings result in follow-on discussions, proposal/tender submissions and closed business. The value of our service and resulting ROI is reflected in the high level of partner retention we enjoy – the average length of an eLobe-client relationship is two years.

How do you charge?
Our costing structure is 100% results driven, so we only charge for appointments scheduled. There are also no hidden costs or set-up fees. Our confidence lies in our ability to provide a value-for-money service to our clients.

Where do you buy your data?
Our database is self-generated from ongoing research on the telephone and via the net. Accurate intelligence forms the lifeblood of our business and we take an active interest in the latest developments in technology and commerce.

Is your service limited to the UK?
We believe in establishing a productive client relationship within the local market, at least initially. However, we have the available resources and experience to provide you with international campaigns.